Constituent casework, built in Canada

More time for constituents.
Less time on casework.

Kailee helps your office track every constituent matter, follow up on time, and remember what worked before — so no one slips through the cracks.

For MPs, MPPs & MLAs · Hosted in Canada · No spreadsheets required

Kailee constituent casework interface
Why offices choose Kailee

Everything your casework needs. Nothing it doesn't.

Track every matter

Log a constituent's issue in seconds and watch it move from new to resolved. Every email, note, and update lives in one tidy timeline.

No one slips through

Kailee keeps an eye on deadlines and quiet cases, nudging the right person before a follow-up is ever forgotten.

Institutional memory

When a case echoes one you've solved before, Kailee quietly points to how it was handled — so hard-won knowledge stays in the office.

A little help, never in the way

An assistant that remembers what your office has learned.

Staff come and go, but the casework knowledge shouldn't leave with them. Kailee reads new matters as they arrive and, when something looks familiar, surfaces the past case and how it was resolved.

  • Spots similar cases across years of office history
  • Suggests the contact, form, or escalation that worked last time
  • Always a suggestion — your team stays in control
New matter · just logged
CPP disability — application stalled
Gurpreet Sandhu · referred by phone
Kailee found 2 similar past cases
CPP disability appeal — H. OkonkwoResolved

Escalated via Service Canada MP line with a reconsideration letter. Closed in 11 days.

Benefit delay — F. BeaulieuResolved

Used the same intake form and a follow-up at day 7.

How it works

From first call to resolved — in four calm steps.

1

Log the matter

Capture the constituent, the issue, and any files — by phone, email, or walk-in.

2

Assign & track

Hand it to the right staffer with a due date. Everyone sees the same status.

3

Follow up on time

Gentle reminders keep momentum so cases never go quiet by accident.

4

Resolve & remember

Close it out — and the outcome becomes part of your office's memory.

From the offices

Loved by the people who run constituency offices.

"We used to live in a spreadsheet and a wall of sticky notes. Now nothing falls through — and I can finally take a vacation."

JM
Janelle Morin
Constituency Assistant, MP's office

"Kailee flagged that a new file matched one we solved two years ago. It saved us a week of digging — and got the constituent an answer faster."

DP
David Pelletier
Office Manager, MPP's office

"It's clean. My whole team picked it up in an afternoon, and now we spend our time helping people instead of fighting the software."

SK
Sarah Knill
Caseworker, MLA's office
Built for Canadian offices

Your constituents' data stays in Canada.

Constituent casework is sensitive. Kailee is hosted on Canadian infrastructure and built around the privacy rules your office already works within.

Hosted in Canada
Data residency on Canadian servers, by default.
Encrypted end to end
In transit and at rest, on every record.
Role-based access
Staff see only what their role allows.
PIPEDA-aligned
With a full audit trail on every case.

Spend more time solving problems.

See how Kailee fits your office in a 20-minute walkthrough. No spreadsheets harmed.

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